Terms of service
OVERVIEW
Welcome to Roshay! The terms "we", "us" and "our" refer to Roshay. Roshay operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Roshay is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You are solely responsible for maintaining the security of your account credentials and for all account activity.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately represent our products, though colors/appearance may differ slightly by device. Product descriptions are subject to change without notice, and we may discontinue or limit any product at our discretion.
SECTION 3 - ORDERS
Placing an order is an offer to purchase. Roshay reserves the right to accept or decline any order. Orders are subject to return/exchange solely per our Refund Policy. Purchases must be for personal use, not commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Posted prices exclude taxes and shipping unless stated. You agree to provide accurate purchase and payment information.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates, not guarantees. We are not liable for delays caused by carriers or events outside our control. Risk of loss passes to you once we hand products to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services — trademarks, text, images, designs — is owned by Roshay or its licensors. You may use the Services for personal, non-commercial use only; you may not reproduce or redistribute our content without written consent.
SECTION 7 - OPTIONAL TOOLS
Any third-party tools offered through our Services are provided "as is," without warranty, and used entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites linked from our Services. Access them at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Roshay is powered by Shopify. Sales are made directly with Roshay, not Shopify — Shopify is not responsible for any aspect of transactions between you and Roshay.
SECTION 10 - PRIVACY POLICY
All personal information collected is subject to our Privacy Policy: https://roshaypk.store/pages/privacy-policy
SECTION 11 - FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by us for any purpose, including commercial use, without compensation.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct typographical errors, pricing mistakes, or other inaccuracies at any time, including after an order is placed.
SECTION 13 - PROHIBITED USES
You may not use the Services unlawfully, to harass others, to send spam, to impersonate anyone, or to use bots/scraping tools to access the Services.
SECTION 14 - AUTOMATED ACCESS (AGENTS)
Any automated software/agent accessing the Services must clearly identify itself as such and may not attempt to bypass access-control measures.
SECTION 15 - TERMINATION
We may terminate your access to the Services at our discretion, without notice.
SECTION 16 - DISCLAIMER OF WARRANTIES
The Services and products are provided "as is," without warranties of any kind, to the fullest extent permitted by law.
SECTION 17 - LIMITATION OF LIABILITY
Roshay is not liable for indirect, incidental, or consequential damages arising from your use of the Services.
SECTION 18 - INDEMNIFICATION
You agree to indemnify Roshay and Shopify against claims arising from your breach of these Terms or misuse of the Services.
SECTION 19 - SEVERABILITY
If any part of these Terms is found unenforceable, the remaining provisions stay valid.
SECTION 20 - ENTIRE AGREEMENT
These Terms, together with our referenced policies, form the entire agreement between you and Roshay.
SECTION 21 - ASSIGNMENT
You may not assign your rights under these Terms without our consent; we may do so freely.
SECTION 22 - GOVERNING LAW
These Terms are governed by the laws of Pakistan, and disputes are subject to the jurisdiction of Pakistani courts.
SECTION 23 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes here. Continued use of the Services means you accept the changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms should be sent to roshaypk@gmail.com.
Roshay
roshaypk@gmail.com
J-15 Prime Formanites Housing Society, Kamahan Road, Lahore, Pakistan
+92 332 8180120